Privacy

Last updated 27 October 2026.

Kim is an AI assistant that phones people back about enquiries. Kim is run by Your AI Assistant, a JobOS service (Adriaan Bester, Cape Town, South Africa). This notice explains what we do with your information, as the Protection of Personal Information Act (POPIA) requires.

If you asked Kim to call you

When you fill in our form (on Facebook or this website), we receive your name, cell number, and anything else you entered, such as your email, business and trade, plus where you came to this site from (for example a Facebook ad or a Google search; a small cookie remembers it for 30 days, and nothing is shared with anyone). We use it to phone you back about Kim, as you asked, and to email you what was agreed. We record the call and keep a transcript, so we have an accurate record.

If Kim phoned you about a business you contacted

Businesses use Kim to phone back their new customers. If you asked such a business for a quote, Kim phoned you on its behalf, and the details you gave go to that business. That business is responsible for your information; we process it for them.

What Kim always does

• Kim tells you the call is recorded, and if you ask, always tells you honestly that she is an automated assistant.
• If you ask not to be called again, your number goes on a do-not-call list and Kim never phones it again.
• When you ask Kim to phone you (a form, or "call me"), she phones straight away, any day between 07:00 and 21:00; after 21:00, at 08:00 the next morning. Every other call and follow-up is on weekdays 08:00-19:30 or Saturday mornings, never on Sundays or public holidays.

Who helps us

Switch Telecom (phone calls), Google Cloud (Kim's voice and reading the calls), Brevo (email), Fly.io (hosting), Make (moving form details from Facebook to us) and Paystack (card payments from businesses that use Kim). They only use your information to provide their service to us. Some of them process data outside South Africa, under the safeguards POPIA requires.

How long we keep it

Call recordings and transcripts are deleted after 90 days. Your contact details and a short summary of the call are kept while they are needed for the service, and deleted when you ask.

Your rights

You can ask what we hold about you, ask us to correct or delete it, or object to us using it. Email hello@jobos.pro. Our information officer is Adriaan Bester. If you're not happy with our answer, you can complain to the Information Regulator (inforegulator.org.za).