Kim's terms
Last updated 27 October 2026. Plain language, so you know exactly what you're agreeing to.
Who we are
Kim is provided by Your AI Assistant, a service of Adriaan Bester, trading as JobOS, Cape Town ("we"). You are the business that uses Kim ("you"). Questions: hello@jobos.pro.
What Kim does
When an enquiry reaches the lead address or webhook we give you, Kim, an AI assistant, phones that person back on your behalf, asks the questions set for your business, and emails you a summary and the whole call. Kim says the call is recorded and, if asked, always says honestly that she is an automated assistant. She never gives prices and never agrees to a job, a price or a time on your behalf. If you forward your missed calls to Kim, she answers them as your business and emails you each caller's details.
Free trial
The trial is free for 14 days (up to 60 minutes of calls), no card needed. The trial days start on the day Kim first answers or makes a call for you, not the day you sign up. Kim stops phoning and answering for you when the trial's minutes are used up, or when Kim is paused (unpaid): missed calls forwarded to Kim then get a busy tone, and we email you each caller's number. When the trial ends, Kim keeps phoning your leads for 7 more days; if you haven't paid by then, she stops until you do.
Price and payment
You choose one of three plans:
- Full: R590 a month plus R2 a minute for the calls, for missed calls and for form and email leads.
- Missed calls: R290 a month for the calls you miss, 60 minutes of calls included, then R2 a minute. The price you sign up at is kept for 12 months.
- Prepaid: no monthly fee: R100 buys 40 minutes of calls (about 15 calls), and you top up when it runs low. Kim stops answering for you when the balance runs out, and starts again when you top up. Unused minutes don't expire while you use Kim.
Monthly plans are paid in advance; call minutes are for the month before, rounded up to the next minute for the month. You pay the first month or top-up by card on Paystack's page; after that a monthly plan charges the same card once a month on the same date, and you get a receipt by email each time. Test calls you ask for, spam calls and personal calls under a minute are free. We will give you at least 30 days' notice by email before a price changes.
Referrals
Every client gets a referral link. A business counts as yours when it signs up through your link and isn't you under another name. There is no cash reward.
- Your first referral that pays: one free month (the next monthly fee is waived; call minutes are still charged), or 40 free minutes on Prepaid. If you aren't paying for Kim yourself at the time, we keep the free month for you and start it on the day your Facebook adverts go live (see below).
- Your advertising budget: every referral that keeps paying (on a monthly plan: has paid and is still paying; on Prepaid: has spent R300) adds to a monthly advertising budget for your business: R150 for the Full plan, R75 for Missed calls, R50 for Prepaid, including VAT.
- From 3 paying referrals: we run a paid Facebook advertising campaign from your own business page every month, at that budget, paid by us. You need a Facebook business page (we can help you make one), and you give us photos of your work, your area and access to run ads from your page. The budget goes up and down with your paying referrals, and stops below 3. We can't promise how many calls or jobs an advert brings.
If a payment fails, we email you and try again 3 days later. If it is still unpaid 7 days after it was due, Kim stops phoning for you until it is paid.
Cancelling
Cancel any time, with the link in every receipt or by email. You won't be charged again, Kim keeps working until the end of the month you've paid for, and the call minutes of that last month are not charged. Months already paid are not refunded.
What you agree to
- You only send Kim enquiries from people who contacted your business and can expect you to call them back. Your forms and ads must not hide that they may be phoned back.
- The details you give us (your business, your questions, where to send summaries) are correct, and you keep them up to date.
- You check what Kim tells you before you rely on it: read the summary or listen to the recording.
Kim is an AI
Kim can mishear or misunderstand on a phone line, and phone or email services can fail. We are not responsible for jobs, income or customers you lose, or for a mistake in a summary. If we are ever liable to you for anything, the most we will pay is what you paid us in the month before it happened. Nothing here takes away rights the law gives you that cannot be excluded.
Your customers' information (POPIA)
Your customers' details are yours: you are the responsible party, and we process them for you as your operator. We use them only to phone your leads and report to you, keep them secure, delete recordings and transcripts after 90 days, tell you if we discover a breach, and never sell them or use them for anything else. Our privacy notice explains the rest.
A phone number for Kim
If we give you a phone number for Kim to answer, it stays ours: when you stop using Kim, the number goes back.
Changes and the law
We may update these terms; we will email you before a change that matters to you takes effect. These terms are governed by South African law.